Washington Companies embraces business practices that create long-term value and enhance our reputation for honesty, integrity and safety.
Reporting an Incident
How do I report an incident online?
To report an incident about workplace issues that are violations of our ethical code. Please select the appropriate Washington Company below:
Blue Water Rail Services
Montana Rail Link
Seaspan ULC Shared Services
Seaspan Marine Transportation
SRY Rail Link
How do I review the status of a submitted incident?
To monitor progress on a submitted incident, please log in with your report number and password here: view submitted incident.
Can I report an incident to a person over the phone?
You may contact our 24×7 hotline and they will be happy to assist you. Please call the number below, based on your work location:
US: (800) 461-9330
Canada: (800) 235-6302
Who is Convercent?
Convercent is our ethics reporting partner. They provide an easy-to-use and confidential hotline and incident reporting system for all of the Washington Companies.
What kinds of incidents can I report online?
This is NOT AN EMERGENCY SERVICE. Immediate threats to life and property should be reported to 911 or local emergency responder.
Not everything is an ethical violation. View a list of ethical incident types
Contact Human Resources if your incident is not an ethical violation.
Will my call or incident report remain completely anonymous?
Convercent provides three options to suit the level of confidentiality you require.
Remain completely anonymous:
You will not reveal your name or contact information to The Washington Companies or our ethics reporting partner. Your identity is completely protected on the incident report.
Remain anonymous toward organization:
You are comfortable revealing your name and contact information to our ethics reporting partner, but not to The Washington Companies. This partner may contact you confidentially to gather additional information, but will not reveal your identity at any time to The Washington Companies.
Share my name and information:
You do not care about anonymity. You choose to reveal your name and identity to both The Washington Companies and to our ethics reporting partner.
Who will see my incident report?
After you submit an incident, your report will be received by our ethics reporting partner and sent to the individuals deemed appropriate within The Washington Companies. The Washington Companies handle all incident reports according to their internal investigatory procedures.